Reminders and follow-up

Automated Payment Reminders That Improve Collections

Send timely reminders through SMS and email so customers stay on top of due payments.

Automated reminders strengthen collections without increasing admin overhead, helping teams follow up faster and more consistently.

Collection command center
Live workflow preview
Operational
Success rate
98.6%
Settled today
₦420k
Open links
73
Paystack checkout
Card, transfer, USSD, and bank channels
Live
QR collection card
Customer scans and pays against a track
Ready
Webhook reconciliation
Payment matched to customer balance
Synced
Payment links
Bank transfer records
Checkout status
Settlement visibility

Benefits

A workflow your team can actually operate

01

Reduce late payments with reminders

Record online and manual payments against the correct customer, period, and balance.

02

Send SMS and email from one workflow

Turn the workflow into a repeatable operating process your team can run every day.

03

Improve customer communication

Make each customer or member record easy to inspect, follow up, and reconcile.

04

Keep reminders documented and traceable

Turn the workflow into a repeatable operating process your team can run every day.

Step 1

Generate a payment path

Create a checkout link or QR card from the customer, agreement, or group record.

Step 2

Receive online payment

Paystack handles collection while paytrack records the reference and amount.

Step 3

Reconcile the ledger

Balances, receipts, reports, and audit logs update around the payment event.

Questions teams ask before switching to paytrack

Does paytrack send reminders?

Yes. paytrack supports SMS and email reminder workflows for customer follow-up.

Explore more paytrack workflows

Run finance and payment tracking from one dashboard.

Start with customers, agreements, payment history, reminders, and reports.

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